PartSource Ottawa 1900 Innes Road, located at 1900 Innes Road, Ottawa, Ontario, K1B 3K5, Canada, is the business identified on this website for the purpose of general store information and inquiry handling. If you contact the business through this site, by phone, or by other linked methods, certain personal information may be collected so the business can understand your request and respond appropriately. That information may include your name, email address, phone number, the topic of your inquiry, your written message, and any vehicle-related details you choose to provide. In some cases, customers voluntarily share information such as vehicle year, make, model, product preferences, urgency, or prior purchase context. This information is used only to support a legitimate customer-service purpose.
The main reasons for collecting information are to answer questions, provide product or service-related guidance, support fitment discussions, follow up on a request, maintain basic business records, and improve how inquiries are handled over time. Information submitted through the contact form should be limited to what is reasonably necessary for the request. Please do not send highly sensitive personal data, financial account details, government-issued identification numbers, or unrelated confidential material through the website contact form. This website is intended for general business communication, not for transmitting sensitive records.
Information may be processed by authorized staff, contractors, or service providers acting on behalf of the business for functions such as website hosting, form delivery, email handling, analytics, spam prevention, or administrative support. Any such access should be limited to what is reasonably necessary for those functions. Personal information is not sold as a standalone product. It may, however, be disclosed where required by law, legal process, lawful authority request, fraud prevention needs, security incidents, or to protect the rights, safety, and property of the business, its staff, customers, or the public.
The business aims to retain contact-form submissions and related customer-service inquiry records only as long as needed for follow-up, documentation, operational continuity, and reasonable legal or administrative purposes. Contact form data should not be retained for more than 24 months unless a longer retention period is required by law or is necessary because the inquiry developed into an ongoing customer relationship, warranty matter, dispute, or another legitimate business record. When information is no longer reasonably needed, the goal is to delete it, anonymize it, or otherwise secure it in accordance with practical business procedures.
This website may use basic technical tools such as server logs, essential cookies, performance monitoring, or simple analytics to understand site operation, prevent misuse, and improve user experience. These tools may collect technical data such as browser type, IP address, device information, referral source, pages viewed, and approximate interaction timing. Such information is generally used in aggregate or for security and performance purposes. You can usually manage cookies through your browser settings. Disabling some browser storage functions may affect how certain website features behave, though this site is designed to remain straightforward and lightweight.
Reasonable safeguards are used to reduce the risk of unauthorized access, misuse, alteration, or disclosure of information. Even so, no internet transmission or electronic storage system can be guaranteed as perfectly secure. For that reason, users should exercise judgment about what they submit and limit messages to normal inquiry details. If a matter is especially sensitive or requires verified fitment or policy confirmation, direct business contact may be more appropriate than a general website form.
If you are located in a jurisdiction with privacy rights legislation, including the European Economic Area or the United Kingdom, you may have rights that can include requesting access to your personal information, asking for correction of inaccurate data, requesting deletion where applicable, objecting to certain processing, asking for restriction of processing, or requesting a portable copy where legally required. Canadian residents may also have rights under applicable privacy laws. The business will review reasonable requests in light of identity verification, legal obligations, fraud prevention, operational necessity, and any rights or exemptions available under applicable law.
This website may contain business contact links or references to communication methods that are operated by third parties, including phone systems, email providers, or hosting platforms. Once you use those services, their own privacy and security practices may also apply. The business is not responsible for independent third-party privacy statements beyond its direct control. Any future updates to this Privacy Policy may be posted on this page to reflect operational, legal, or website changes. Continued use of the site after updates indicates acceptance of the revised policy to the extent permitted by law.
For privacy-related questions, requests, or concerns, contact PartSource Ottawa 1900 Innes Road at 1900 Innes Road, Ottawa, Ontario, K1B 3K5, Canada, or by phone at +1 613-749-2227. If email contact is made available by the business separately, privacy requests may also be submitted through that channel with enough detail to allow a reasonable response.